super5 is committed to protecting your personal information and respecting your privacy. Learn how we collect, use, store, and safeguard your data.
All personal and financial data is protected with industry-standard SSL encryption during transmission and secure storage.
We collect only the minimum necessary information to operate your account and provide gaming services.
Your personal information is never sold, rented, or shared with third parties for marketing purposes.
You have the right to access, correct, delete, or export your personal data at any time through your account settings.
Last Updated: January 1, 2026
This Privacy Policy explains how super5 ("we", "us", "our", or the "Company") collects, uses, discloses, stores, and protects the personal information of users ("you", "your", or "Player") who access and use our online gaming platform located at https://super5.cam (the "Website") and related mobile applications (collectively, the "Services").
super5 is committed to protecting your privacy and ensuring the security of your personal data in accordance with international data protection standards and best practices applicable to online gaming operators serving Indonesian residents. By creating an account and using super5 Services, you acknowledge that you have read, understood, and consent to the data collection, processing, and storage practices described in this Privacy Policy.
We recognize that privacy is important to our Indonesian players, and we have implemented comprehensive technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with super5.
Key Principle: super5 collects only the personal information necessary to provide you with gaming services, process financial transactions, comply with legal obligations, and improve your user experience. We do not collect unnecessary data, and we never sell your personal information to third parties.
super5 acts as the data controller for all personal information collected through the Website and Services. If you have questions, concerns, or requests regarding the processing of your personal data, you may contact our Data Protection Officer through the following channels:
super5 collects several categories of personal information to operate your gaming account, process transactions, verify your identity, prevent fraud, and provide customer support. The specific types of data we collect include:
When you create an account with super5, we collect the following personal details:
To comply with anti-money laundering regulations and prevent underage gambling, super5 requires identity verification before processing withdrawals. We collect:
All identity documents are stored securely on encrypted servers and accessed only by authorized personnel for verification purposes.
To process deposits and withdrawals, we collect and retain the following financial data:
super5 does not directly store credit card numbers, CVV codes, or full bank account credentials. Payment processing is handled by certified third-party providers who maintain PCI-DSS compliance.
We automatically collect information about your gaming activities to improve services, detect fraud, ensure fair play, and comply with responsible gaming obligations:
When you access super5 Services, we automatically collect certain technical data through cookies and similar technologies:
When you contact super5 customer support or communicate with us, we retain:
super5 processes your personal data for the following legitimate business purposes:
You can manage your communication preferences in your account settings or by clicking the "unsubscribe" link in promotional emails. Please note that you cannot opt out of essential account-related communications such as withdrawal confirmations, security alerts, or Terms updates.
super5 processes your personal data based on one or more of the following legal grounds:
super5 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with the following categories of recipients under strict confidentiality and data protection agreements:
We share necessary financial information with trusted third-party payment service providers to process deposits and withdrawals through Indonesian banks (BCA, BRI, BNI, Mandiri, etc.) and e-wallets (OVO, DANA, GoPay, etc.). These processors are contractually obligated to use your data solely for payment processing and maintain PCI-DSS security standards.
KYC documents are shared with specialized identity verification providers to authenticate your government-issued ID, detect fraudulent documents, and confirm your age and residency. These services operate under strict data protection and confidentiality agreements.
We engage third-party vendors for hosting services, cloud storage, customer support software, analytics tools (Google Analytics), email delivery services, and fraud detection systems. These vendors access only the data necessary to perform their specific functions and are prohibited from using your information for any other purpose.
super5 may disclose your personal information to law enforcement agencies, courts, regulatory bodies, or government authorities when required by law, court order, subpoena, or legal process, or when necessary to:
In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal data may be transferred to the acquiring entity as part of the business transaction. You will be notified of any such transfer, and the new entity will be bound by this Privacy Policy unless you consent to a new policy.
super5 retains your personal information for as long as your account remains active and for a period thereafter as required by law, regulatory obligations, and legitimate business needs. Specific retention periods include:
After the applicable retention period expires, your personal data is securely deleted or anonymized so it can no longer identify you.
super5 employs comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While we implement robust security measures, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your login credentials and should immediately notify us if you suspect unauthorized access to your account.
As a super5 user, you have the following rights regarding your personal data:
You may request a copy of all personal information we hold about you. This includes account details, transaction history, KYC documents, communications, and gaming activity logs. We will provide this information in a commonly used electronic format within 30 days of your request.
If any of your personal data is inaccurate or incomplete, you have the right to request correction. You can update most information directly through your account settings, or contact support for assistance.
You may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or you withdraw consent. However, we may retain certain data as required by law or legitimate business interests (e.g., financial records, fraud prevention, dispute resolution).
You can request that we limit how we use your data in specific situations, such as while we verify the accuracy of disputed data or process a deletion request.
You have the right to receive your personal data in a structured, machine-readable format and transmit it to another service provider where technically feasible.
You may object to processing based on legitimate interests or for direct marketing purposes. You can opt out of marketing communications at any time through your account settings or by clicking "unsubscribe" in emails.
Where processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing prior to consent withdrawal.
To exercise any of these rights, contact our Data Protection Officer at [email protected] with your account details and specific request. We will respond within 30 days and may require identity verification to prevent unauthorized access to your data.
super5 uses cookies, web beacons, and similar technologies to enhance your user experience, analyze Website traffic, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize you on return visits. We use:
You can manage cookie preferences through your browser settings. Disabling cookies may limit certain Website features. For more information, see our Cookie Policy.
super5 Services are strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under 21. If we discover that a minor has created an account, we will immediately close the account, return any deposited funds (minus withdrawals), and delete all associated personal data. Parents or guardians who believe their child may have provided information to super5 should contact us immediately at [email protected].
super5 operates internationally and may transfer your personal data to servers located outside Indonesia for processing, storage, and backup purposes. When we transfer data internationally, we ensure that recipient countries or organizations provide adequate data protection safeguards equivalent to those described in this Privacy Policy. Your data may be processed in jurisdictions with different data protection laws than Indonesia, but we maintain contractual protections to safeguard your information regardless of location.
super5 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. When we make material changes, we will notify you by posting a prominent notice on the Website or sending an email to your registered address at least 30 days before the changes take effect. Your continued use of super5 Services after the effective date constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or our data processing practices, please contact super5 through the following channels:
We are committed to addressing your privacy concerns promptly and transparently. Thank you for trusting super5 with your personal information.
Have questions about how super5 protects your data? Our support team is ready to help